Saturday, December 23, 2006

The ongoing saga of efficiency (not)

I wrote the DMV. You have to log on to their website and your request/complaint/question must fit a certain format. Of course there was no format for "why didn't I get my motorcycle endorsement?" but there was a complaint section... so I complained. Their response follows:

Response (License Production Bureau) - 12/20/2006 02:49 PM
Dear Customer:

We will order the paperwork that you recently had processed to review your Florida Driver License. If the paperwork shows that we need to add the endorsement, we will issue a new document adding the endorsement. If it doesn't show that the endorsement should be added we will notify you.

Please be aware that this process can take up to three months to complete.

Yesiree, you gotta love bureaucracy.

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